Employment Opportunities

VACATION PLANNER / RESERVATION SALES AGENT  

Seeking a sales-minded Vacation Planner / Reservation Sales Agent who possesses the skills to sell reservations via inbound and outbound phone calls, emails and online web chats in a positive and professional sales office environment. This special individual should be courteous, self-motivated, highly organized and detail-oriented with a desire to be a positive team player. Ability to manage sales leads in a dynamic goal-oriented environment is a must.  

Compensation is an hourly wage plus commissions, with a strong focus on commissions. A full benefit package is included after 90 days, including Medical/Dental/Vision, Paid Time Off, Sick Days, and Retirement Plan with a company match.  

As a reservation sales agent, you will be responsible for:  

· Answering incoming calls promptly and provide guest with information on accommodations that would best suit their vacation needs.  

· Convert telephone inquiries into reservations, maintaining acceptable performance statistics and acceptable level of errors.  

· Enter all inquiries into the appropriate customer database.  

· Address guest, homeowners and vendor issues or concerns independently or assist/refer to appropriate Lead Agent or Supervisor.  

· Assist property owners with unit booking information.  

· Assist callers with general questions or complaints they may have.  

Minimum Requirements and Qualifications:  

a) Education: High School diploma or equivalent required  

b) Knowledge and skills: · Ability to multi-task and work in a fast-paced environment · Ability to listen and understand what the customers want · Ability to paint a picture to sell products to customers · Excellent verbal and written communication and customer service skills · Must be able to work flexible work schedules (holiday and weekends)  

c) Job experience: Telephone marketing/sales experience is a strong plus, hospitality sales a strong plus. Some customer service experience is a requirement.  

Call backs for interview only given to candidates with experience and ability to work rotating schedules, including holidays and weekends. 

Please email resume to HR@oranjpalm.com 

QUALITY ASSURANCE/MAINTENANCE COORDINATOR 

Oranj Palm Vacation Homes in Palm Springs, CA is hiring for a full-time office coordinator in our Quality Assurance/Maintenance Department. 

This position helps maintain high standards in every function of the office including but not limited to guest services, contractors, inspectors, maintenance, and homeowner relations. Also, it is an exciting and unique opportunity to learn the rapidly expanding vacation rental industry from the inside out. 

Minimum Requirements and Qualifications:  

a) Education: High School diploma or equivalent required  

b) Knowledge and skills: Problem solving. Ability to multi-task and work in a fast-paced environment · Ability to listen and understand what the customers want · Ability to paint a picture to sell products to customers · Excellent verbal and written communication and customer service skills · Must be able to work flexible work schedules (holiday and weekends) 

Call backs for interview only given to candidates with experience and ability to work rotating schedules, including holidays and weekends. 

Please email resume to HR@oranjpalm.com